Ilathalam

Own a traditional handcrafted Ilathalam, the essential cymbal used in Kerala’s percussion ensembles. Each set includes the Ilathalam and a protective pouch, shipped directly from Kerala. Ideal for performers, students, and lovers of South Indian rhythm.

At Kalakeli Store, we take pride in the quality and craftsmanship of our traditional percussion instruments. However, if for any reason you are not satisfied with your purchase, we are here to help.

Eligibility: Returns are accepted within 14 days of delivery.

Condition: The item must be unused, in its original condition, and in the original packaging.

Non-returnable items:

1.Items damaged after delivery due to misuse or negligence

2.Accessories like sticks, tuning tools, and covers once used

Once we receive and inspect the item, we will notify you of the status of your refund.

Approved returns will be refunded via the original payment method within 5–7 business days.

Shipping charges are non-refundable unless the return is due to our error.

Damaged or Defective Items

If your item arrives damaged or defective:

1. Please contact us within 48 hours of delivery.

 

2. Include unboxing video, clear photos and a description of the issue.

We will offer a replacement or refund after assessing the case.

Shipping Information – Ilathalam Order

Thank you for your order!

 

Your Ilathalam will be carefully handcrafted and shipped directly from our workshop in Kerala, India to your address in the United Kingdom. Below are the shipping details:

 

 Dispatch Time

Orders are typically processed and dispatched within 7- 10 business days from the date of purchase.

 

 Shipping Method & Carrier

We use international air cargo services depending on the size and weight of the Ilathalam and your location in the UK.

 

Tracking information will be provided once the shipment is dispatched.

 

 Estimated Delivery Time

Standard delivery time is approximately 15 - 20 business days after dispatch.

 

Please note that delivery times may vary based on:

 

Customs clearance procedures in India and the UK

 

 

 Possible Delays

There may be additional delays of 3–5 business days due to:

 

Unforeseen customs inspections

 

Peak shipping seasons

 

Local courier delays or remote area deliveries